Delivery Timeline: Estimated delivery is 7 to 14 business days within India and 13 to 45 business days for international orders. Timelines may vary based on destination, courier operations, customs clearance, holidays, weather, or other external factors.
Order Processing: All orders are subject to confirmation, product availability, and successful payment verification. Orders are processed within a reasonable timeframe after placement.
Shipping Charges: We offer free shipping on all orders across India. For international orders, shipping may be free or chargeable depending on destination and logistics requirements.
Duties & Taxes: International orders may attract customs duties or import taxes. Duties and taxes are non-refundable.
Return Eligibility: Return requests should be raised within 7 days of delivery. Items must be unused, unwashed, undamaged, and returned with original packaging.
- Non-returnable items: Used, washed, customised, made-to-order, final sale, clearance items.
- Damaged or incorrect products: Report within 48 hours with photos.
- Return process: Share order ID, reason, and images with support.
Refund Timeline: Approved refunds are processed within 7 to 10 business days.
Cancellation: Orders can be cancelled before dispatch. After dispatch, return policy applies.
Company: Blue Trove India LLP
Website: bluetrove.in
Email: info@bluetrove.in
Phone: +91 8954551929
Address: A-28, Sector 80 Rd, Noida, Uttar Pradesh 201305, India